Word Count:
754
Summary:
I thought for this week I’d give a summary of some of the more interesting Search Engine Strategies sessions which are currently going on in New York City.
I was at SES as a speaker last year in New York and I have to say, there is a wealth of information there even if some of it is contradictory. Not only that ,but you get to meet some amazing people and can even have one on one access with some of the search engine reps. Overall, I found it to be a worthwhile experience.
Keywords:
Vertical Creep; OneBox
This year, like many people, I wasn’t able to attend. However, I wanted to keep up with the news, so I found a great source of reports and updates. I will summarize the most important sessions to the best of my ability.
In my opinion, one of the most crucial topics is Vertical Creep.
Vertical creep is when non-organic and non-paid results start occupying top spots in search results. Verticals started showing up in search results back when Altavista was popular, and since then have grown into a much more sophisticated part of the overall search engine results page. Greg Jarboe was the first to speak of vertical creep and introduced everyone to verticals.
All the engines have verticals in some form or another nowadays. Google has its famous “OneBox” which is generally the place immediately below the top sponsored ads but immediately above the organic results. This is where you will find news, Froogle, and image results which may match a query.
For example, I wrote a few weeks ago about how, when you searched for Olympics on Google, you were presented with video results at the top of the page. But it doesn’t stop there. Do a search for New Orleans, for example, and in Google you are presented with not only news results but also map results, pushing the organic results down so that only the top 2 or 3 results are showing. Much less than the typical 4 or 5 we are used to seeing.
One of the biggest impacts of Verticals is the “stretching” of the search results page. It is becoming ever clearer that everything but the top 1 or 2 organic is worth less because it could be pushed below the fold, whereas sponsored’s value is increasing because there are less organic results visible.
According to Gord Hotchkiss, however, the impact on verticals, at least on Bing! And MSN, isn’t as great. His firm has recently completed research on how users interact with search engines. The Bing! MSN research performed by Hotchkiss’ firm is a follow up to Google research the firm completed last year at this time.
According to Hotchkiss, Google does a better job of incorporating Verticals into results. Google users are more accepting of them while Bing! and MSN users tend to scan more of the results on a page, thereby negating the impact verticals have on organic results.
This could mean a couple of things. First, as Hotchkiss suggests, Google may have “trained” its users. We are used to seeing the verticals (and hit bolding and inconsistently displayed sponsored results) and are therefore more accepting to the varying page changes, while Bing! and MSN users are less forgiving, perhaps because they feel the results displayed are less relevant. This isn’t too hard to believe considering he gave an example of searching for New York Pizza on MSN and NOT getting pizza places but getting news about pizza in New York.
Personally, I too have experienced this, especially with MSN. It seems to have more of a problem determining what types of verticals are relevant to the searcher.
Bob Carilli was up next and presented a case study on how effective verticals have been for one of his clients.
Through some analysis they found that Froogle shopping results were showing up a lot for his clients’ competitive keyword terms, yet the Froogle listings were unoptimized.
They responded by creating a data feed for Froogle which was optimized to target these great phrases which had poor Froogle listings. As a result, his client’s site quickly moved to the top of the Froogle listings for those phrases. While it is unclear, I would assume this would have translated into similar top rankings in the Google area where Froogle is displayed.
This also shows that, as search marketers, we shouldn’t rely solely on SEO or PPC. There are dozens of verticals out there we could tap into if we had an open mind.
If you look at Google alone, there are opportunities in Google News (with properly optimized press releases), Froogle, as mentioned above, Google Local, Google Base, Google Video and more. Similarly, with Bing! and MSN there are verticals to research. Both engines also have a shopping portal, as well as news, video and local results.
In the end, verticals could become the “poor man’s” SEO tactic. If you can’t compete organically and can’t pay for top sponsored, perhaps you can optimize your product feed to appear ahead of all your competitors?
Eli Logan is an award winning entrepreneur with more than 15 years of experience emphasizing sales, marketing, and innovation in the Energy, Engineering, Transportation, Motorsports and Face To Face Marketing Industries. Eli is highly innovative with excellent relationship building skills as evidenced by the successful formation and operation of 24 business units resulting in 16.4 Billion in economic impact for his clients.
